Contact information

Contact Information

If you have questions about an order, product, shipping, or return, please contact GlowVista using the information below.

Customer Support

Email: guilinqaz@126.com
Response time: Within 1–2 business days
Business hours: Monday–Friday, 9:00 AM–6:00 PM China Standard Time

Business Information

GlowVista is operated by Shanghai Yueran Future Culture Media Co., Ltd.

Registered business address:
5th Floor, Building 11
No. 6055 Jinhai Road
Fengxian District, Shanghai 201400
China

Returns

Please contact us before returning an item. If your return is approved, we will provide the applicable return address and return instructions.

Returns sent without prior authorization may not be accepted. For eligibility requirements and detailed instructions, please review our Return and Refund Policy.