Terms of service

TERMS OF SERVICE

Last updated: September 20, 2026

OVERVIEW

Welcome to GlowVista. GlowVista is a brand operated by Shanghai Yueran Future Culture Media Co., Ltd. The terms “we,” “us,” and “our” refer to Shanghai Yueran Future Culture Media Co., Ltd., doing business as GlowVista. We operate this store and website, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with the policies referenced in them, describe your rights and responsibilities when you access or use the Services. By visiting, interacting with, or purchasing from our store, you agree to these Terms of Service and our Privacy Policy, available at /policies/privacy-policy. If you do not agree, you should not use the Services.

SECTION 1 — ELIGIBILITY AND ACCOUNTS

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given permission for your minor dependents to use the Services on devices you own or manage.

You agree to provide current, complete, and accurate billing, payment, contact, and shipping information. If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to describe and display our products accurately. Colors and appearance may vary depending on your screen and device settings. Product dimensions may have minor variations due to measurement methods and manufacturing tolerances.

We may update product descriptions, prices, availability, designs, and specifications or discontinue a product without prior notice. Any rights you may have under applicable consumer law remain unaffected.

SECTION 3 — ORDERS

Placing an order is an offer to purchase. An order is accepted after payment is authorized and we confirm acceptance. We may decline, limit, or cancel an order for reasons including suspected fraud, pricing or inventory errors, shipping restrictions, or inability to fulfill the order.

Please review your order, design, size, and shipping address carefully before submitting it. We cannot guarantee changes or cancellations after processing has begun. If an order is changed or cancelled, we will attempt to notify you using the contact information supplied with the order.

Returns and refunds are governed by our Return and Refund Policy, available at /policies/refund-policy.

SECTION 4 — PRICES, PAYMENT, AND TAXES

Prices, discounts, and promotions may change without notice. The amount charged will be the price displayed when the order is submitted, as shown in the order confirmation.

Unless expressly stated otherwise, prices do not include taxes, customs duties, import charges, or other government-imposed fees. You agree to provide accurate payment information and confirm that you are authorized to use the selected payment method.

SECTION 5 — SHIPPING AND DELIVERY

Processing and delivery times are estimates and are not guaranteed. Delays may occur because of carrier operations, customs processing, severe weather, peak shopping periods, incorrect addresses, or circumstances outside our reasonable control.

Please review our Shipping Policy at /policies/shipping-policy for current processing times, delivery estimates, eligible destinations, tracking information, and procedures for delayed, lost, damaged, or incorrect shipments. Nothing in this section limits any mandatory consumer rights available under applicable law.

SECTION 6 — RETURNS AND REFUNDS

Eligible return requests must be made within the period and under the conditions stated in our Return and Refund Policy at /policies/refund-policy. Items returned without prior authorization may not be accepted. Refund timing may depend on inspection, the original payment method, and processing by your bank or card provider.

SECTION 7 — INTELLECTUAL PROPERTY

The Services and their content, including text, graphics, images, product photographs, videos, logos, designs, and site layout, are owned by or licensed to Shanghai Yueran Future Culture Media Co., Ltd. and are protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, republish, sell, scrape, or exploit any part of the Services without our prior written permission, except as permitted by law.

GlowVista names, logos, designs, and slogans may not be used without permission. Shopify names and trademarks belong to Shopify or its licensors. Other trademarks belong to their respective owners.

SECTION 8 — THIRD-PARTY SERVICES AND LINKS

The Services may include tools, payment services, integrations, or links provided by third parties. We do not control and are not responsible for third-party websites, content, products, privacy practices, or services. Your use of third-party services may be subject to separate terms and policies.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

GlowVista is powered by Shopify, which enables us to provide the Services. Sales and purchases made through this store are transactions directly between you and Shanghai Yueran Future Culture Media Co., Ltd., doing business as GlowVista. Shopify is not the seller of our products and is not responsible for fulfillment, returns, product quality, injury, damage, or loss arising from a purchase from GlowVista, except to the extent required by applicable law.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy at /policies/privacy-policy. Because Shopify hosts the store, Shopify and approved service providers may process information in order to operate, secure, and improve the Services. Information may be processed in countries other than the country where you live, as further described in the Privacy Policy.

SECTION 11 — CUSTOMER CONTENT AND FEEDBACK

If you submit reviews, photographs, videos, suggestions, or other content, you represent that you have the right to submit it and that it does not violate another person’s intellectual property, privacy, or other legal rights.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute submitted content for operating, improving, and promoting the Services, subject to applicable law and our Privacy Policy. We may remove content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.

SECTION 12 — ERRORS AND AVAILABILITY

Occasionally, the Services may contain typographical errors, inaccurate product information, incorrect pricing, availability errors, or omissions. We may correct such information and may update or cancel an affected order. If we cancel a paid order, we will refund the applicable amount to the original payment method.

SECTION 13 — PROHIBITED USES

You may not use the Services to violate any law; infringe intellectual property or privacy rights; submit false or misleading information; harass or harm others; transmit malware; attempt unauthorized access; interfere with the security or operation of the Services; scrape or extract content without authorization; send spam; impersonate another person; or engage in fraudulent activity.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

SECTION 14 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis. We do not guarantee that access will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits warranties, guarantees, remedies, or other consumer rights that cannot lawfully be excluded or limited.

SECTION 15 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Shanghai Yueran Future Culture Media Co., Ltd., GlowVista, and our service providers will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, revenue, savings, or data, arising from use of the Services or products purchased through the Services.

This limitation does not apply where liability cannot legally be excluded or limited, including liability arising from fraud, willful misconduct, or mandatory consumer protection rights.

SECTION 16 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Shanghai Yueran Future Culture Media Co., Ltd., GlowVista, and our service providers from third-party claims, losses, and reasonable costs arising from your unlawful use of the Services, your breach of these Terms, or your violation of another person’s rights.

SECTION 17 — TERMINATION

We may suspend or terminate access to the Services if you violate these Terms, misuse the Services, or engage in unlawful or fraudulent activity. Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, and governing law, will continue to apply.

SECTION 18 — SEVERABILITY AND WAIVER

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the maximum extent permitted or severed, and the remaining provisions will remain effective.

Our failure to enforce a provision does not waive our right to enforce it later.

SECTION 19 — ENTIRE AGREEMENT

These Terms and the policies referenced in them constitute the entire agreement between you and Shanghai Yueran Future Culture Media Co., Ltd., doing business as GlowVista, regarding the Services and supersede prior communications concerning the same subject matter.

SECTION 20 — ASSIGNMENT

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations in connection with a merger, acquisition, sale, reorganization, or transfer of the business, subject to applicable law.

SECTION 21 — GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles. Nothing in these Terms deprives consumers of mandatory rights or protections available under the laws of their place of residence.

SECTION 22 — CHANGES TO THESE TERMS

We may update these Terms by posting a revised version on this page. Where required by law, we will provide notice of material changes. The effective date shown above identifies the latest revision.

SECTION 23 — CONTACT INFORMATION

Questions about these Terms should be sent to:

GlowVista
Operated by Shanghai Yueran Future Culture Media Co., Ltd.

Registered business address:
5th Floor, Building 11
No. 6055 Jinhai Road
Fengxian District, Shanghai 201400
China

Email: guilinqaz@126.com